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A Platform for Empowering Z Zurich Employee Volunteering

PROBLEM STATEMENT

Required a platform to empower employee by giving them the opportunity to participate in various volunteering activities while managing their job.

SOLUTION

Designed a user-friendly web app for them to easily participate in volunteer activities as per their interest and time. The platform also hold the ability to let them track their time, communicate with community members and many more.

Our Work

  1. User flow & Workflow.

  2. Wireframes & Mood board.

  3. Design System.

  4. High fidelity web app with responsive designs.

My involvement

  1. Many discussions were held to understand the user, use cases, and other roles that might affect the user flow/behavior.

  2. Planning User Flow & Sitemap, Ideation, and high-fidelity Design.

  3. Collaboratively worked with a Design Strategist and UX/UI Designer to brainstorm Design Ideas.

  4. Using my past Graphic Design experience to create nice user-friendly visuals.

  5. Took ownership of Design System and, till today, manage it, etc.

User flow

​What steps will a user need to take to accomplish their goal? What are the barriers, and how can we make the process easier for the user? At this stage, we try to find the answer to these kinds of questions.

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Sitemap

We explore more details on how a user will interact at the different stages of the flow. We also decide which steps are compulsory and which are optional. How to provide personalized content was an important part of the discussion.

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Wireframe

Giving the design solution its first visual look.

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High Fidelity

We didn't simply convert the wireframe into a high-fidelity design but many iterations were taken place to solve the challenges. Reducing cognitive load and making the design effect to help user to achieve their goal. We tried to help users make decisions easy and help them prevent taking unnecessary steps.

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Design system

Based on the mood board, I took ownership of creating and maintaining the design system. It wasn't a one-time process rather process to maintain to adopt to the changes and make sure it flexibility for future changes.

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Inside Insight

Gamification was introduced to inspire the use of volunteer service.

Want to know more inside insight?
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